Till Veeam came along everyone had problems with the costs of runaway backups. Veeam then made it affordable and put a limit on the amount of data you could back up, which solved some of the problems.
In 2014, we, in Storage Guardian, started to back up with Veeam.
Once we got to 50TB we realized that we were losing 1 senior staff member to the provisioning of data for clients. Over a week and months and years, this adds up. This became a big extra cost to the business which we hadn't considered. Therefore in 2017, we started to develop what we call our Veeam self-provisioning portal, where we have invested over 1 Million dollars.
Once we launched the Portal, clients came back with further suggestions to improve.
Today, We are a Gold Partner and through our portal, we were able to give back control of backups to our clients to self-provision their backups at will and grow the way they want to.